Your Agent Operations Team, Without the Hiring Timeline
Capacity without headcount. Operations without overhead.
Building the system is the beginning, not the end. Operations need continuous tuning, new automations, performance monitoring, and someone who understands the architecture well enough to extend it. One Verluna architect with an AI agent workforce delivers the throughput of a 3-to-5-person internal team. On two-week experiment sprints.
Everything in the Retainer
Not just monitoring. Active optimization, new builds, performance reporting, and strategic architecture extension every sprint.
Two-Week Experiment Sprints
Every two weeks: test new automations, tune existing ones, ship improvements. A cadence your internal team cannot sustain alone.
Monthly Performance Reviews
Metrics that matter: hours reclaimed, error rates, pipeline velocity changes, cost per automated process. Not vanity dashboards.
Proactive Optimization
We do not wait for things to break. Pattern analysis, performance profiling, and preemptive adjustments before problems surface.
Agent Fleet Management
Updates, scaling, cost optimization, and governance audits across your entire agent infrastructure. One person managing the fleet.
Quarterly Business Reviews
Full ROI reporting against baseline metrics. What changed, what it cost, what to invest in next. The review your leadership team actually reads.
Priority Support (4-Hour SLA)
Production issues get a response within 4 hours. Dedicated Slack channel. No ticket queue. Direct access to the architect who built your systems.
Health Scoring Dashboard
Five-dimension client health score computed weekly: delivery velocity, engagement, sentiment, scope stability, and payment. Transparent and data-driven.
Architecture Extension
New automations built on the existing foundation. Each sprint can introduce new agents, new integrations, or new domains into your operating layer.
Automations Do Not Maintain Themselves
Every automation degrades. APIs change. Data schemas drift. Business rules evolve. New tools enter the stack. The system that was perfect at launch is suboptimal within 90 days without active maintenance.
Most companies discover this the hard way: automations break silently. Data quality erodes. The team reverts to manual processes because nobody has time to debug the pipeline. The investment in the Build erodes because nobody owns the operations.
Managed Operations prevents that decay. We own the health of your agent infrastructure the way a DevOps team owns the health of your cloud infrastructure. Proactive, measured, and continuously improving.
Five-Dimension Health Model
Client health is computed weekly across five dimensions, each scored 1-5. Aggregate score below 20 triggers a yellow alert. Below 15 triggers immediate intervention. Transparent and automated.
Delivery Velocity
Are milestones being hit on time?
Engagement
Are you responding to requests, attending calls, providing feedback?
Sentiment
Tone analysis across communications. Early warning for dissatisfaction.
Scope Stability
How many change requests versus original agreement? Stability signals health.
Payment
On-time invoices. No outstanding amounts beyond 15 days.
The Math
Internal hire (1 Marketing Ops Manager, DACH)
EUR 65,000 -- 85,000/yearPlus benefits, equipment, ramp time, management overhead. One person.
Verluna Managed (1 architect + agent workforce)
From EUR 60,000/yearDelivers 3-5x throughput. No ramp time. No management overhead. Immediate production capacity.
How Managed Relationships Grow
Managed engagements naturally expand. Once your first domain is running autonomously, adjacent domains become obvious candidates. Lead routing works, so now attribution needs the same treatment. Marketing ops is automated, so customer success wants the same architecture.
Expansion triggers: health score green for 6+ consecutive weeks. Client achieves a key result and asks "what is next?" Adjacent team mentions a problem the managed architect recognizes. Growth is organic, not upsold.
Managed Operations Questions
Operations Without the Overhead
One architect. An AI agent workforce. The throughput of a 3-5 person team. Two-week sprints. Monthly reports. No hiring timeline.