Privacy Policy
Last updated: December 2024
1. Introduction
Verluna ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website verluna.com or engage with our services.
By using our website or services, you consent to the data practices described in this policy. If you do not agree with the terms of this policy, please do not access the site.
2. Information We Collect
Information You Provide
- Contact Information: Name, email address, company name when you fill out our contact form or book a call.
- Communication Data: Messages, inquiries, and feedback you send us.
- Business Information: Details about your company, tech stack, and project requirements shared during consultations.
Information Collected Automatically
- Usage Data: Pages visited, time spent on pages, referring URLs, and navigation paths.
- Device Information: Browser type, operating system, device type, and screen resolution.
- IP Address: Used for analytics and security purposes.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested services
- Send you relevant information about our services
- Improve our website and user experience
- Analyze usage patterns and optimize performance
- Comply with legal obligations
- Protect against fraudulent or unauthorized activity
4. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience. These include:
- Essential Cookies: Required for basic site functionality.
- Analytics Cookies: Help us understand how visitors interact with our site.
- Preference Cookies: Remember your settings and preferences.
You can control cookies through your browser settings. Disabling certain cookies may affect site functionality.
5. Third-Party Services
We may share information with third-party service providers who assist us in operating our website and conducting our business:
- Analytics: Google Analytics, Plausible, or similar services for website analytics.
- Email: Resend or similar services for email delivery.
- Scheduling: Calendly or similar services for booking appointments.
These providers have their own privacy policies governing the use of your information.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Contact form submissions are retained for up to 2 years unless you request deletion.
7. Your Rights (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights:
- Access: Request a copy of your personal data.
- Rectification: Request correction of inaccurate data.
- Erasure: Request deletion of your personal data.
- Restriction: Request restriction of processing.
- Portability: Request transfer of your data.
- Objection: Object to processing of your data.
To exercise these rights, contact us at info@verluna.de.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encrypted data transmission (HTTPS)
- Secure hosting infrastructure
- Limited access to personal data
- Regular security assessments
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
9. International Transfers
We are based in Berlin, Germany. If you access our website from outside Germany, your information may be transferred to, stored, and processed in Germany or other countries where our service providers operate. We ensure appropriate safeguards are in place for such transfers.
10. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us: